Our first night in Nassau was fun with a cocktail party at "The Cove" of Atlantis Hotel - a very high-end hotel complex that is part of the greater Atlantis hotels. Great cocktails, delicious appetizers set among a pool/patio setting to die for.... upholstered daybeds, double lounges, cool chaises, unique pools & water features.
On Tuesday, we enjoyed two great seminars...first was JUNG LEE & JOSH BROOKS of Fete Events from New York City. I've watched them on TV on "Who's wedding is it anyway?" and on "Wedded to Perfection". They addressed business-side issues as well as discussed the design elements of a wedding. Great tips & ideas were shared with us.
This was followed by KeyNote Speaker, COLIN COWIE... "event planner to the stars". Great presentation of incredible events he's done as well as good advice on providing customer service.
Wednesday was a full day of seminars with Peter Merry, Andy Ebon, Mary Dann, Wedding Wire, Tom Haibeck & Richard Emmanuel. Lots of great material... now to bring it home & apply it!
Thursday was Sandals Certification training.... and then a beautiful gala dinner hosted at Sandals Resort.
Many great lessons were learned - but the theme that seemed to emerge from many of the speakers was the value of providing great customer service that goes above & beyond what they expect!
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